Privacy Policy

1. Introduction

Welcome to Halam Al-Daneh Trading Establishment (HADACO). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a business enquiry, request product or service information, or otherwise contact us.

By using this website, you acknowledge that you have read this Privacy Policy and understand how we handle personal data as described below.

2. Information We Collect

We may collect personal and business information when you voluntarily submit an enquiry form, request information about our products or services, or contact us through available communication channels.

• Contact Information: Name, phone number, and email address.
• Company Information: Company or organization details provided as part of a business enquiry.
• Product or Service Requirements: Information about the industrial products, materials, services, or supply requirements you are interested in.
• Enquiry Information: Messages and other information voluntarily submitted through our business enquiry form or direct communications.
• Technical Information: Where applicable, limited technical information such as IP address, browser type, device information, and website usage data may be collected through website hosting, security, analytics, or similar technologies.

3. How We Use Your Data

HADACO may use collected information for legitimate business and operational purposes, including:

• Responding to business enquiries and requests for information.
• Providing information about industrial products, materials, services, sourcing, and supply solutions.
• Preparing and responding to quotation or procurement enquiries.
• Communicating regarding product requirements, availability, orders, delivery coordination, or related business matters.
• Providing customer support and maintaining professional business communications.
• Improving website functionality, security, performance, and user experience.
• Complying with applicable legal, regulatory, accounting, and business obligations in the Kingdom of Saudi Arabia.

4. Data Storage & Protection

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction. Access to personal information is limited where appropriate to persons who require it for legitimate business purposes.

5. Cookies & Website Technologies

Our website may use cookies or similar technologies where applicable to support website functionality, security, performance, and user experience. Cookies are small data files that may be stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

6. Third-Party Sharing

We do not sell or rent users' personal data. Where reasonably necessary for legitimate business purposes, limited information may be shared with trusted service providers or business partners involved in supporting our website, responding to enquiries, fulfilling supply requirements, coordinating orders, or arranging product delivery.

Such parties may include website hosting or technical service providers, relevant suppliers, logistics providers, or courier companies where necessary for the applicable business purpose. Information sharing will be limited to what is reasonably necessary.

7. Third-Party Services

Our website may contain or use third-party services, embedded content, or external links, including mapping services used to display our business location. These third-party services may process information according to their own privacy policies and practices.

HADACO is not responsible for the privacy practices or content of third-party websites or services. We encourage users to review the applicable privacy policies of those third parties.

8. Your Rights

Subject to applicable laws and regulations, you may request information regarding personal data we hold about you, request access to such data, ask for correction of inaccurate or incomplete information, or request deletion where applicable.

To submit a privacy-related request, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or applicable requirements. Any updated version will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:

• Halam Al-Daneh Trading Establishment (HADACO)
• Shamalia Cross 12, Al Khobar, Kingdom of Saudi Arabia
• Email: ansar@hadacogroup.com